Dear Dr. Edgerton and Staff,
I want to thank you for the special care I received recently during my first root canal. With never having undergone the procedure before, I didn’t know what to expect. I appreciated being informed from the beginning to end what a root canal entailed. You and your assistant, in talking to me throughout, and informing me as to what was happening and showing great concern for my comfort was a bit part in why the whole experience was as easy as it was. Your state-of-the –art equipment and amazing skill were impressive. I had a quick recovery with very little pain and I attribute that to you.
Thank you so much for making what could have been an uncomfortable, stressful situation one which wasn’t so bad and thank you also for the evening check-up call, another small thing which made a big difference.
I hope to never need another root canal, but if I ever do, I will know who to call, and who to recommend to friends and family.
P.S. Now if you could just figure out how to do the procedure with your patient’s sitting up so they could more enjoy the views outside your office windows!
To refresh your memory with my situation, I was in your office the day before leaving to California. I never would have known I had undergone a root canal if it wasn’t me! I never felt any discomfort.
I appreciate the professionalism along with the care I received.
I wish you and your staff the very best.
I’m so thankful that one of the many lives you’ve touched is mine.
Dear Dr. Edgerton,
It is with great pleasure that I write this letter with regard to the service, attention and care that I received as your patient. You were most thorough in providing information on the procedure you were about to do, including computer x-rays that showed where the problem resided.
But most of all, I felt no pain or discomfort during the procedure; nor did I afterwards. I only needed to take the Advil and Tylenol for 2 days after the root canal; plus I had very little swelling. The people I know that have needed Endodontic are already go to you, and I am not shy about singing your praises.
Thank you for your expertise and care. Sadly I must say, hope I don’t see you’re for many years to come.
Dear Dr. Edgerton,
I can honestly say I don’t know of another Doctor who I have used that was as professional and had the bedside manner as you. I don’t have a lot else to say as I believe that covers it all. You could not have explained the procedures any better nor followed up any more than you did.
Your staff displays the same professionalism and care as you, so you have trained well. Vickie especially stands out as one truly valuable assistant. She had many opportunities to communicate with me when you were unavailable and always did so in a caring and professional manner.
I can’t say I look forward to seeing you again as a doctor. That is to say I hope you have done your job and I will personally not need your services again. Rest assured though I will be recommending you to others.
I had an appointment in your office recently for a root canal. I was treated with professionalism and compassion. I appreciate the fact that I was well informed of the procedure and what to expect. I was also given thorough information about after care. I was pleasantly surprised that you called the same evening to check on me and gave me the opportunity to express any concerns and ask questions.
Dear Dr. Edgerton,
My recent visit to your office for endodontic services was like nothing I have ever experienced before in the way of dental experiences. I felt absolutely no discomfort throughout the whole procedure. The procedure was explained prior to and all during the whole root canal. Dr. Edgerton and his entire staff were professional, patient and pleasant throughout. Words alone cannot explain how totally satisfied I am, and how positive the whole experience was.
If I ever need your services again, I will not, for one second, hesitate to give you a call. If ever anyone asks me for a referral, I shall provide them with my positive experience and how my expectations were exceeded beyond even my own words.
Elias Cde Baca